Last updated: September 16, 2026

Big Fish Digitals LLC (“Big Fish,” “we,” “us,” or “our”) respects your privacy. This policy explains how we handle information submitted through bigfishdigitals.com and the Big Fish Story Lab application process.

Information we collect
We may collect information you provide directly, including your name, email address, business or channel information, project details, links, and materials you voluntarily submit. We may also receive basic technical and usage information through our website, hosting provider, and analytics tools.

How we use information
We use information to review project fit, respond to inquiries, communicate about services, prepare and deliver agreed work, maintain business records, protect our services, and improve the website and customer experience.

Sharing and service providers
We do not sell your personal information. We may share information only with service providers needed to operate the business—such as website hosting, forms, email, file storage, analytics, invoicing, and payment processing—or when required by law. Those providers process information under their own privacy terms.

Cookies and analytics
The site may use essential cookies and limited analytics to understand traffic and maintain functionality. Your browser may allow you to restrict cookies.

Retention and security
We keep information only as long as reasonably necessary for the purposes described above, legal obligations, dispute resolution, and business records. We use reasonable safeguards, but no online system can guarantee absolute security.

Your choices
You may request access, correction, or deletion of personal information we control, subject to legal and business-record requirements. You may also ask us to stop nonessential communications.

Children
Our business services are intended for adults and are not directed to children under 13.

Updates
We may update this policy as our services change. The date above identifies the latest version.

Contact
Questions or privacy requests may be sent to info@bigfishdigitals.com.